Deciding to conduct business with a new vendor can be a scary proposition. You don’t really know this business, per se. Sure, you have read the reviews and talked to current clients. But what if something goes wrong? What do you do then?  Client onboarding reduces that scary, anxious feeling...

Similar to building a house, a small business needs a strong foundation to be solid. In other words, small business success is built from solid operating procedures that include sales and marketing, finance and accounting, and administrative functions.  As we mentioned in the February blog, every business needs standard operating...

Most business owners are big picture thinkers. They have amazing ideas and typically run with them. And if things work out – great! They keep on moving, hiring team members to help them grow. But how does a business owner relay the “how” and “why” to these new team members?...

With all the overwhelming challenges that you face as a small business owner, having “inbox zero” or next to zero is low on the list. But managing an ever-growing backlog of emails and calendars is important to keep communication efficient between you, your clients, and your team.  That’s why I...